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  1. Shipping Options
      * Delivery estimates exclude weekends and holidays, and are pending credit card approval. Orders over $1,000 require signature at delivery. Click here for more information on delivery...
  2. Return Policy
    Every Cole Haan item is backed by our long standing tradition of quality and craftsmanship. If you are not completely satisfied with your purchase, you may return it to us for a refund. Please see...
  3. Careers
    Cole Haan is a global lifestyle brand that defines American style, beauty and luxury. We have a passion for quality in our product, our performance, our experience... and our people. We seek the...
  4. Restoration
    With the Cole Haan Restored program you can now have your favorite Cole Haan footwear beautifully renewed. Our restoration is like our original craft—a true custom process. Each shoe is hand-worked...
  5. Shoe Fit & Sizing
    The best way to ensure great fit is to visit the Cole Haan store nearest you. See our Store Locator . A Cole Haan sales associate will measure your foot and recommend styles that fit you best. Quick...
  6. Exchanges
    Exchanges are currently handled like returns and subject to the same conditions. Please return the product to us, and once your package is received and processed, you will receive credit to your...
  7. Supply Chain Disclosure
    The California Transparency in Supply Chains Act requires us to disclose our efforts to eradicate slavery and human trafficking from our direct supply chains. We take seriously the federal and...
  8. Foreign credit card
    No, at this time colehaan.com does not accept international credit cards. In order to place an order on colehaan.com, your billing/shipping address must be within the United States.
  9. Gift Cards
    Yes.  Gift cards purchased at any Cole Haan Retail or Cole Haan Outlet stores may be redeemed online by entering the card number in the promotional field during checkout.  Likewise...
  10. Free Ground shipping promotions
    When this promotion is being offered, customers may receive free Ground shipping on orders over $150 at colehaan.com, or by calling 800-695-8945. Please note that this offer is for a limited time...
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