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  1. Return Policy
    Every Cole Haan item is backed by our long standing tradition of quality and craftsmanship. If you are not completely satisfied with your purchase, you may return it to us for a refund. Please see...
  2. Careers
    Cole Haan is a global lifestyle brand that defines American style, beauty and luxury. We have a passion for quality in our product, our performance, our experience... and our people. We seek the...
  3. Shipping Options
      * Delivery estimates exclude weekends and holidays, and are pending credit card approval. Orders over $1,000 require signature at delivery. Click here for more information on delivery...
  4. Restoration
    With the Cole Haan Restored program you can now have your favorite Cole Haan footwear beautifully renewed. Our restoration is like our original craft—a true custom process. Each shoe is hand-worked...
  5. Shoe Fit & Sizing
    The best way to ensure great fit is to visit the Cole Haan store nearest you. See our Store Locator . A Cole Haan sales associate will measure your foot and recommend styles that fit you best. Quick...
  6. Supply Chain Disclosure
    The California Transparency in Supply Chains Act requires us to disclose our efforts to eradicate slavery and human trafficking from our direct supply chains. We take seriously the federal and...
  7. Shoe Care
    Cole Haan offers a variety of shoe care products both online and in our retail stores.  Products include: brushes, leather conditioners, suede protectors, cleaners, heel and sole...
  8. Handbag restoration and repair
    Cole Haan offers a program that repairs handbags and refinishes the outside. If you are interested in this service, please call 1-800-890-9440 or email to learn more about the program. Click here for...
  9. Cole Haan Privacy Policy
    Cole Haan is committed to respecting the privacy rights of all visitors to our web site. The following policy describes how Cole Haan collects, protects and uses information we receive from visitors...
  10. Cole Haan Terms and Conditions
    PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE. All users of this web site agree that access to and use of this web site are subject to the following terms...
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